Frequently Asked Questions
Everything you need to know before booking a private tour, day trip or transfer in Morocco.
Who is Prestige Transport Morocco?
We are a Marrakech-based team of licensed drivers and local guides offering private tours, desert trips, day trips, activities and airport transfers everywhere in Morocco.
How do I book?
Choose a tour and send the booking form, write to contact@mymoroccotours.lol or message us on WhatsApp (+212 669 841 106). We confirm availability and a fixed price within 24 hours; no payment is needed to request a quote.
Is Morocco safe for tourists?
Morocco is one of the most visited countries in Africa and is generally safe for travellers. Travelling with a private driver adds extra peace of mind: someone local is always with you on the road.
What is the best time to visit Morocco?
Spring (March to May) and autumn (September to November) offer the most comfortable temperatures. Winter is great for cities and the desert by day, with cold desert nights.
Can you customise an itinerary?
Yes – every trip is private, so we can change the route, the number of days, the hotels or the activities. Use our tailor-made form to describe your ideal trip.
Which languages do your drivers speak?
Our drivers and guides speak English and French, and many also speak Spanish, German or Italian. Tell us your preference when you book.
How many days do I need for a Sahara trip?
From Marrakech, 3 days is the minimum to reach the big dunes of Merzouga comfortably; 2 days works for the smaller Zagora dunes. 4–5 days allows a slower pace and a loop route.
Are the tours private or shared?
Every tour on this page is private: your own vehicle and driver, departing on the date you choose.
How much does a Marrakech airport transfer cost?
We quote a fixed price per vehicle, not per person, so it does not change if your flight is delayed. Send us your arrival details for an instant quote.
What happens if my flight is late?
We track your flight and the driver adjusts automatically. Waiting time for delays is free.
Do I need to pay in advance?
No payment is needed to request a quote. Once you confirm, we ask for a small deposit to secure the vehicle and hotels; the balance is paid on arrival in cash (euros or dirhams) or by card.
What is your cancellation policy?
Day trips and activities can be cancelled free of charge up to 24 hours before. For multi-day tours, the deposit is refundable up to 30 days before departure.
What should I pack for the desert?
Comfortable shoes, sunglasses, a scarf for the wind and sun, sunscreen and a warm layer for the evening – desert nights can be cold, even in spring.
Are your vehicles insured?
Yes. All vehicles are licensed for tourist transport and fully insured for passengers.
Ready to plan your Morocco trip?
Tell us your dates and wishes. The Prestige Transport Morocco team replies within 24 hours with a clear, fixed price – no payment required to ask.